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WHAT ARE CUSTOMERS CONSIDERING ABOUT YOU ONLINE

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Why Is Online Reputation VITAL?

97% of consumers use the internet to find a local business

Checking consumer reviews has become a key part of choosing a local business, with more people than ever turning to reviews for help with everyday buying decisions, or your competitor if you have a poor online reputation.  7 Online Reputation Strategies 

60% of consumers read online reviews for local restaurants, followed by hotels, retailers, senior living facilities, and other local businesses

It's up to the business to ensure that there are enough recent reviews to help consumers trust their products and services.

The importance of businesses responding to reviews has increased to 30%

The public show of appreciation or concern speaks louder about a business' focus on the requirements of its customers. All healthy long-lasting relationships must have two-way communication.

87% of consumers say that a business need a rating of 3-5 stars before using them

Consumers today have no space in their wallet for businesses with low star ratings. One star drop could mean sending thousands in lost revenue to your competitor with  a better online reputation, Video

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What Exactly Are Customers talking About Online ?

Get a comprehensive sentiment analysis from all the customers who left reviews for you online! Immediately learn about areas where you shine and the ones that need improvement!

Why You Might Be Struggling to Get More Customers

See all the issues your business is facing with its online presence, visibility, reputation and learn how to fix it!

Who Looks At Your Reputation Score?

Customers 

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Partners, Investors, Suppliers

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Don't Take Our Word For It

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m. stern

denver, co

"Surprisingly, focusing on our bad reviews gave us a competitive advantage. Just like a personal relationship, our customers told us exactly how to get better."

A. CHausiku

Orlando, FL

"Media Top Gun helped us to increase customer visits, spending, loyalty, and referrals. Every business owner should have  reputation management, building, and marketing at their foundation."

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